Are you sure? Really, really, really sure you want to start a crystal group on social media? Have you though it through or does it just seem like a nice idea?
Would you like some pointers from someone deep in the thick of it all?
First things first – you might think , somewhat naively like I once did, that a crystal group or crystal selling group on Facebook will be a nice little side venture that will be fun and uplifting with lovely people who just want to share information.
“Well yes – it’s full of like minded people who just want to help everyone”
That’s what I used to think.
Crystal groups on FB can be some of the most cut-throat, argumentative, draining spaces to be on social media.
And no I’m NOT making that up.
Or being dramatic.
It feels like a great idea – oh it does – but very quickly you can start to wonder what the hell you were thinking……….
“You jest! I’m in some crystal group spaces and they are lovely.”
Yes they are but you haven’t seen behinds the scenes of said groups have you?
Now I know a few folk are laughing as I type this – hell if anyone had said to me 3 years ago I’d be selling crystals I would have laughed in their face. Really I would. I NEVER had any intentions of ever selling crystals as too many folk I knew online did it already. I didn’t want to be in competition with anyone thanks very much.
Fast forward to now – I run a very successful, fast growing , specialist group for preloved/second hand crystals on FB. It’s approaching 2k members, is international and has a decent sized admin team who I trust implicitly and it operates 24/7.
Sounds great doesn’t it? 95% of the time it is.
It’s exactly what you expect it to be. A fun, upbeat space where people are able to find new caretakers for their special crystals that now need to move on to work with someone new. Finding new friends and interests. Seeing crystals and metaphysical items you’ve never seen or hear of before. Learning and having a laugh at the same time.
It’s that 5% thats kicks you in the crotch every single time.
“What on earth are you talking about?”
I shall list some the ways you may end up tearing your hair out:
- Becoming a UN peacekeeper – mediating is an art form.
There are always 3 sides to every story – what one person said, what the other person said and the truth. Your job is to dig out what ACTUALLY happened between two people/a sale and how it all went horribly wrong. And then propose solutions for both sides while remains polite and professional at all times….even if you want to bang both heads together and yell at them to grow up.
- Having to be so very very very strict in the space – more so than you have every been in “real-life” because if you don’t the group gets spammed , folk take the absolute piss and frankly you want to close the whole damn thing and ban the word crystal for life.
- Having to repeat things again, and again, and again as some folk just don’t get it…..
- Constantly being asked “whats that in *insert other currency of choice*” my personal bug-bear that one.
How many times can I politely say – please see the pinned post for online currency conversions – it seems to be some sort of competition.
Trust me I have an indrawn breathe each time this pops up…..and getting very close to being exceptionally rude to folk who probably don’t deserve it.
- Folk expecting you to be on-call 24/7 – sorry guys I have to sleep sometimes!
- Folks not reading the rules of the group – this happens EVERYWHERE and will frustrate the living crap out of you.
- Folks arguing with other people on THEIR posts saying “I think it’s A, B or C not what you’ve said it is” ….and breathe……..
This is a toughie as I know it stems from a drive to be helpful.
But sometimes trying to ID and item from a photo without seeing it in front of you is nigh on impossible. And social media being what it is without seeing facial expressions comments get taken out of context ….hence why you will find so much of your time spent on managing your group
The list can and does go on – but the good news is it IS possible to run a good positive group with only that 5% where you want to scream.
“Okay you haven’t quite scared the bejesus out of me so what do you suggest?”
- Make sure from the very beginning you have very clear and defined boundaries. If you only want specific types of discussion make it very clear on the group description.
- If its a selling space or crystal group be very clear in what is and is not acceptable in the space and stick to it.
- Use your discernment when adding people who have asked to join – FB has rolled out a clever little tool where you can ask up to 3 questions of folk looking to join. So use it – its a great way of streamlining out what you don’t wish in the group.
- Consider an admin or moderator or 3 to help you manage the space – if it’s going to be international do you have anyone you trust in other timezones who would be happy to help?
- If its a selling group learn about international shipping, customs forms (you get the from the post office) , customs charges etc – I was lucky my previous job involved shipping containers of Whisky round the world and working with the Duty Free Market so I have background info that’s come in VERY handy over the years.
- Be strong and if anyone oversteps or shows unacceptable behaviour throw them out and ban if need be. Be strong!
- If something feels off it usually is – when in doubt smite with the delete function.
And above all remember one thing:
IT’S YOUR CRYSTAL GROUP
Repeat that as your new mantra when/if things get a bit sticky
So if you think you can cope with all that and more – both good and bad – I say have at it.
And if you need a virtual brandy give me a shout ….I’ve been there………